About Us
Who we are
Premiercars are licenced by the public carriage office now known as TPH (taxi and private hire).
We are one of the original minicab companies in London and have always embraced the latest technology to constantly give us the edge over our competitors. Our auto despatch system and iPhone/ipad app is considered to be one of the best systems available for our industry.
Read about our technology here
We operate 24/7 all year around every day – we never close.
Our large fleet transfers millions of passengers yearly for all types of journeys, ranging from local, to long distance, corporate and airport transfers. We grade drivers according to their demonstrated experience. Our internal training programme is effective in ensuring that we offer a consistent high standard of minicab service. Our drivers are smartly dressed in collar and tie attire and we use a selection of modern vehicles that can cater for different requirements.
Our commitment to customer care has ensured that we continually grow and build a rapport with our customers. Our dedicated feedback channel enables us to act swiftly with zero tolerance to resolve any service concerns.
We are one of the few companies that accept cash, credit card and account bookings at peak times.
Known corporate minicab companies “block” cash bookings in favour of account bookings, frustrating customers due to the inconsistency of availability.
An experienced management team enables Premiercars to actively pursue growth, quality and consistency to ensure that we continue to be a valuable service to our customers.
Our Tech
Closest minicab despatch for a faster more efficient response as well as reducing CO2 emissions.
- GPS location in every vehicle – we track our drivers location and speed at all times.
- Audit of our drivers routes, and ability to play back the route for customer assurance.
- We record calls for quality and training purposes.
- Dedicated team monitoring flights to ensure that the driver is in the terminal at the correct time.
- 24/7/365 customer service team available by phone or by email (with fast response).
- Calls us once, and the next time you call us from the same number our system will populate recent trip info (up to the last 10).
- Quote in advance for every booking.
For our Customers
Our system will quote Street to street – never pay for dead mileage, fixed pricing for airport transfers.
- Closest minicab despatch for a faster more efficient response, as well as reducing CO2 emissions.
- Text message on arrival with a description of the car make, model, colour and registration.
- Book 24hrs a day, by phone, online or using our free iphone/Android app.
- Full audit of booking process and a dedicated feedback channel for any service below the expected standard.
- Pay by cash, card or account (subject to a successful credit check).
- Faster booking process – more personalised.
- Accurate collection times for asap bookings.